"He considered it part of his job, keeping the customers happy. You asked him how come he was so good at doing what he did, he made no secret of it: "The guy who buys a car from me today for the first time did not become my customer today. He became my customer three years ago, four years ago, whenever I first met him. Outside of church; having a few drinks. Rotary; Kiwanis; communion breakfast; town-committee meeting. Somebody's wake." Dad belonged to all the service clubs, went to all the wakes and breakfasts. But the one he liked the best was Democratic town committee. He always said he was glad he wasn't sellin' Cadillacs, "because then I would have to be on the Republican committee." Always hadda sense of humor.
'"That customer of mine didn't get to know me back then when he first did because he thought he might want to buy a Ford some day and I'be a good man to know. He bought the Ford from me today because he's gotten to know me as a man uses people all right doing business with them. So when he decided he needed a new car last night or the night before, he also decided he might as well come in and see me, and "maybe buy a Ford from Pat. Might as well, the price is right. Never put any pressure on me; always liked the guy for that." Really as simple as that."
"He was always schmoozing people, not that he called it that. Their pal who talked baseball with them or fishing, whatever they liked. But what he almost always talked about at home was politics, and then he died.
"At night after me and Chris and my mother got through having dinner, Chris'd go off to do his homework, watch TV or something 'til he hadda go to bed. And I'd be still sittin' there, at the kitchen table talkin' with her. What I should've been doing was studying. School wasn't easy for me. I was never what you'd've called a scholar, and with my job working for John Casey, and then on Danny's campaigns on top of that, I hadda lot on my mind. I should've been hittin' the books. But instead I am sittin' there, still in the kitchen, the this and the that, talking about what'd happened to us, my father dying like that.
"Not that we ever got anywhere, my mother and I, we had all those talks. Always the same thing, over and over again. What wed done, to get through it; what we could've done instead of that, and whether that might've been better. Then what we thought we were gonna do next. It never changed. It didn't because it didn't have to. What we were doing was hangin' on there to each other, tryin' to get our heads straight. I was really worried about her.
"I remember saying to her one night someone else'd dropped dead, someone else we knew; wed just come from the wake; I've forgotten now who it was. She just seemed so blue, really down. She really had me worried. So I said to her: "He;y, look now, you, just in case you forgot: This dyin' business's a very bad habit. They say once you've got it, it's very hard to get over it. And the fact a lot of people that you really like, admire, and never expect to see them fall into it like Dad did, that doesn't make it any better. So I hope you're not thinkin' you might take it up. Me and Chris wouldn't like that at all."
"None of it was easy. Then I didn't really think about it, but since then I've thought about it very, many times. The reason she was so glad to get her job at Slade's Bakery in the center, where the Video Image Store's now? She'd been pining. The job wasn't anything big; just working at the counter there, saying Hello, asking the people that came in what they had in mind that day. Putting up boxes of whatever they asked for. Brownies; eclairs; date squares; jelly doughnuts; cookies and cup-cakes; custard pies. Putting the bread through the sheer. All of that stuff. Everyone liked Mister Slade's custard pies, and he really made excellent bread. So he had a lot of business. That meant a lot of people coming in for Polly to wait on, pass the time of day with. Help her keep up with what was going on, make her feel like she's back in the world.
"That job did wonders for her. I think about that every time I hear somebody say there's such a thing as "natural adjusted rate inflation-unemployment," or "structural unemployment." That there's always gonna be five or six percent of the work force with no jobs.
Nothin' the government can do about it. It's something can't be helped. Well bullshit; that's what I say. "Find something the poor bastards can do." Government has got to deal with it. That's what the government's for. It's a moral obligation, and I mean that. It's not just havin' no money that drags people down; it's feelin' like they don't matter, don't count any more. They lost the parts they had to play.
"I saw that with my mother. It was having that job that mattered to her. The sixty bucks a week she got: she found a way to use it, sure; it didn't go to waste. But basically the dough was gravy. That job kept her alive.
