The IT operational plan describes how the organization will implement the strategic plan. The operational plan identifies logical steps for achieving the IT strategic vision. It may present an implementation schedule, identify key milestones, define project initiatives, and include resources (e.g., funding and personnel) estimates. The operational plan should identify dependencies among the IT strategies and present a logical sequence of project initiatives to assure smooth implementation.
The IT security plans and training plans are incorrect because they are components of the IT operational plan. Security plans should be developed for an organization or an individual system. These plans document the controls and safeguards for maintaining information integrity and preventing malicious/accidental use, destruction, or modification of information resources within the organization. Training plans document the types of training the IT staff will require to effectively perform their duties. The IT operational plans, security plans, and training plans are in a constant state of flux.
175. An information technology operational plan answers all the following questions
a. How do we get there?
b. When will it be done?
c. What is our goal?
d. Who will do it?
176. Which of the following meets the criteria for an IT strategic plan?
a. Developing enterprise information technology models
b. Initiating work process redesign
c. Conducting business systems planning
d. Assessing internal and external environment
The other three choices are examples of IT approaches to augment the development of strategic plans and include enterprise IT models, work process redesign, and business systems planning. Enterprise models provide a means for examining the current environment. They do not foster the development of an organizational direction (i.e., mission and vision). Hence, they do not meet the criteria for strategic planning.
Work process redesign is synonymous with the following concepts: business re-engineering, business process improvement, and business process design. This approach helps managers to define relationships and activities within the organization. Business systems–planning is used to identify information requirements but does not consider strategic methodologies. Information planning approaches do not study organizational cultural issues or provide a strategic work focus.
177. Which of the following is
a. Streamlining work processes through automation
b. Maintaining reliability and timeliness of information