With all the extra work and fewer people to do it, we would have to rely more than ever not only on those junior staffers, but also on the thousand-plus volunteers who put in long hours, some of them virtually full-time. The volunteers opened the mail, sent form replies when appropriate, filled requests for information, and did countless other tasks, without which the White House would have been far less responsive to the American people. All the volunteers got in return for their efforts, apart from the satisfaction of serving, was an annual thank-you reception Hillary and I hosted for them on the South Lawn. The White House couldn’t function without them.
Besides the specific cuts I had already decided on, I was convinced that with a longer-term systematic approach, we could save a lot more money and improve government services. In Arkansas, I had initiated a Total Quality Management program that had achieved positive results. On March 3, I announced that Al Gore would lead a six-month review of all federal operations. Al took to the job like a duck to water, bringing in outside experts and consulting widely with government employees. He kept at it for eight years, helping us to eliminate hundreds of programs and 16,000 pages of regulations, to reduce the federal workforce by 300,000, making this the smallest federal government since 1960, and to save $136 million in tax money.
While we were getting organized and dealing with the controversies in the press, most of my time in January and February was devoted to filling in the details of the economic plan. On Sunday, January 24, Lloyd Bentsen appeared on
percent, the lowest rate in six years.
Meanwhile, we were struggling with the budget details. All the spending cuts and taxes that raised real money were controversial. For example, when I met with Senate and House leaders on the budget, Leon Panetta suggested that we have a one-time three-month delay in increasing the Social Security cost-ofliving allowance. Most experts agreed that the COLA was too high, given the low rate of inflation, and the delay would save $15 billion over five years. Senator Mitchell said that the suggested delay was regressive and unfair, and that he couldn’t support it. Neither would the other senators. We’d have to find that $15 billion elsewhere.