Not only ordinary people were taken in by Hitler. And not only through the imagery of the mass media was the impression created that the leader of the Third Reich was a man of unusual talent and vision. No less a figure than David Lloyd George — product of Welsh radical traditions, former Liberal Party leader, and British Prime Minister at the time of the Versailles Treaty — came away from a three-hour meeting with Hitler at the Berghof at the beginning of September 1936 (at which the old adversaries had exchanged memories of the First World War) enormously impressed, convinced that the German leader was ‘a great man’.133 Even more remarkably, the British Labour Leader and famed pacifist George Lansbury — whose crumpled suit and woolly sweater prompted the introduction of a new dress-code for audiences with the Führer — went away from his meeting with Hitler in mid-April 1937 firmly convinced that the latter was prepared to do what was necessary to avoid war.136 He had been so enthused at the meeting that he had not noticed how bored Hitler had been, and how vague and non-committal were his unusually monosyllabic responses to Lansbury’s own idealistic plans for peace.137 Other eminent foreign visitors who met Hitler also took away positive impressions. ‘He did not only spread fear or aversion,’ recalled the French Ambassador François-Poncet. ‘He excited curiosity; he awakened sympathy; his prestige grew; the force of attraction emanating from him had an impact beyond the borders of his country.’138

Even for those within Germany known to be critical of the regime, Hitler could in a face-to-face meeting create a positive impression. He was good at attuning to the sensitivities of his conversation-partner, could be charming, and often appeared reasonable and accommodating. As always, he was a skilled dissembler. On a one-to-one basis, he could pull the wool over the eyes even of hardened critics. After a three-hour meeting with him at the Berghof in early November 1936, the influential Catholic Archbishop of Munich-Freising, Cardinal Faulhaber — a man of sharp acumen, who had often courageously criticized the Nazi attacks on the Catholic Church — went away convinced that Hitler was deeply religious. ‘The Reich Chancellor undoubtedly lives in belief in God,’ he noted in a confidential report. ‘He recognizes Christianity as the builder of western culture.’139

Few, even of those who were daily in his company — the regular entourage of adjutants and secretaries — and those with frequent, privileged access, could claim to ‘know’ Hitler, to get close to the human being inside the shell of the Führer figure. Hitler himself was keen to maintain the distance. ‘The masses need an idol,’ he was later to say.140 He played the role not just to the masses, but even to his closest entourage. Despite the torrents of words he poured out in public, and the lengthy monologues he inflicted upon those in his circle, he was by temperament a very private, even secretive, individual. A deeply ingrained sense of distrust and cynicism meant he was unwilling and unable to confide in others. Behind the public figure known to millions, the personality was a closed one. Genuine personal relations were few. Most even of those who had been in his immediate company for years were kept at arm’s length. He used the familiar ‘Du’ form with a mere handful of people. Even when his boyhood friend August Kubizek met him again the following year, following the Anschluß, Hitler used the formal ‘Sie’ mode of address.141 The conventional mode of addressing Hitler, which had set in after 1933, ‘Mein Führer’, emphasized the formality of relations. The authority of his position depended upon the preservation of the nimbus attached to him, as he well realized. This in turn demanded the distance of the individual even from those in his immediate familia. The ‘mystery’ of Hitler’s personality had important functional, as well as temperamental, causes. Respect for his authority was more important to him than personal warmth.

Hitler’s dealings with his personal staff were formal, correct, polite, and courteous. He usually passed a pleasant word or two with his secretaries when any engagements in the late morning were over, and often took tea with them in the afternoons and at night.142 He enjoyed the joking and songs (accompanied on the accordion) of his chef and Hausintendant or major-domo Arthur Kannenberg.143 He could show sympathy and understanding, as when his new Luftwaffe adjutant, Nicolaus von Below, had — to his embarrassment — to ask to leave for his honeymoon immediately on joining Hitler’s service.144 He sent Christa Schroeder, one of his secretaries, presents when she was ill and visited her in hospital.145 He enjoyed giving presents to his staff on their birthdays and at Christmas, and paid personal attention to selecting appropriate gifts.146

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