By the end of December Nightingale had a second team of nurses at her disposal, and control of the Times Crimean Fund, enabling her to purchase stores and medicines for all the British hospitals in Scutari. She was able to act on her own initiative, without obstruction from the military authorities, who relied on her financial and administrative power to rescue them from the medical disaster they were in. Nightingale was an able administrator. Although her impact has been overestimated (and the contribution of the British medical officers, dressers and dispensers almost totally ignored) by those who later made her cult, there is no doubt that she got things moving in the main hospital at Scutari. She reorganized the kitchens, purchased new boilers, hired Turkish laundresses and supervised their work, oversaw the cleaning of the wards, and after working twenty hours every day, would make her nightly rounds, bringing words of Christian comfort to the men, for which she became known as the Lady with the Lamp. Yet despite all her efforts, the death rate continued to escalate alarmingly. In the month of January, 10 per cent of the entire British army in the East died from disease. In February, the death rate of patients at Scutari was 52 per cent, having risen from 8 per cent when Nightingale arrived in November. In all, that winter, in the four months following the hurricane, 4,000 soldiers died in the hospitals of Scutari, the vast majority of them unwounded. The British public was appalled by the loss of life. The readers of The Times demanded explanations, and in early March a government-appointed sanitary commission arrived in Scutari to investigate. It found that the main Barrack Hospital was built on top of a cesspool, that the sewers were leaking, with sewage spilling into the drinking water. Nightingale was unaware of the danger, for she believed that infection came from contaminated vapours, but the sanitation in the hospital was clearly inadequate. The soldiers in her care would have had a better chance of survival in any Turkish village than in her hospitals in Scutari.
In Britain, France and Russia, the public followed these developments with increasing interest and concern. Through daily reports in the newspapers, photographs and drawings in periodicals, people had immediate access to the latest news about the war, and a clearer grasp of its realities, than during any previous conflict. Their reactions to the news became a major factor in the calculations of the military authorities, which were exposed to a degree of public criticism never seen before during wartime. This was the first war in history in which public opinion played so crucial a role.
Britain led the way in terms of its appetite for news. Reports of the suffering of the troops and the plight of the wounded and the sick had created a state of national anxiety about the situation of the allied armies camped above Sevastopol. The severe frost in Britain that winter served only to intensify these feelings of concern for the men out in Russia. There was a huge response to the Times Crimean Fund, as well as to the Royal Patriotic Fund for the relief of the soldiers’ wives and families, with people from all walks of life donating money, sending food parcels, and knitting warm clothing (including the ‘Balaklava Helmets’ that were invented at this time). The Queen herself informed the Duke of Cambridge that ‘the whole female part’ of Windsor Castle, including herself, was ‘busily knitting for the army’.29
More than any other country on the Continent, Britain enjoyed a free press, and that freedom now showed its face. The abolition of the newspaper stamp duty in 1855 enabled the growth of a cheaper press, afforded even by the working man. As well as many letters from officers and soldiers, the Crimean War saw the emergence of a new breed of ‘war correspondent’, who brought the events of the battlefield to the breakfast tables of the middle class. During previous wars, newspapers had relied on amateur ‘agents’ – usually diplomats or approved officers in the armed forces – to send in reports (a tradition that lasted until the end of the nineteenth century when a young Winston Churchill reported on the Sudan as a serving army officer). These reports were normally drawn from military communiqués, and they were subject to the censorship of the authorities; it was rare for an agent to include a first-hand account of events he had himself witnessed. Things began to change in the 1840s and early 1850s, as newspapers started to employ foreign correspondents in important areas, such as Thomas Chenery, the Times correspondent in Constantinople since March 1854, who broke the news of the appalling conditions in the hospitals of Scutari.30