19См.: Chte L. Narayana and Ron J. Markin. „Consumer Behavior and Product Performance: An Alemrnative Conceptualization”. — Journal of Marketing,October 1975, p. 1—6. Упоминаемые здесь виды комплектов являются разработкой понятия «всплывающего в памяти комплекта», которое было впервые предложено в работе J. A. Howard and J. N. Sheth „The Theory of Buyer Behavior”. Авторы определяли «всплывающий в памяти комплект» как комплект марок, «которые являются альтернативными в процессе совершения покупательского выбора».

20См.: James H. Myers and Mark L. AIpert. „Semantic Confusion in Attitude Research: Salience vs. Importance vs. Determinance. — „Advances in Consumer Research”. Proceedings of the Seventh Annual Conference of the Association of Consumer Research, October, 1976, p. 106—110.

21См.: Paul E. Green and Yoram Wind. „Multiattribute Decisions in Marketing: A Measurement Approach”. Hinsdale, ІІІ., „Dryden Press”, 1973, ch. 2.

22См.: Jagdish N. Sheth. „An Investigation of Relationships among Evaluative Beliefs, Affect, Behavioral Intention and Behavior”. — „Consumer Behavior: Theory and Application”, ed. John U. Farley, John A. Howard and L. Winston Ring. Boston, „Allyn & Bacon", 1974, p. 89—114.

23См.: Martin Fishbein. „Attitudes and Prediction of Behavior”. — „Readings in Attitude Theory and Measurement”, ed. Martin Fishbein. N. Y., „John Wiley”, 1967, p. 477—492.

24См.: John E. Swan and Linda Jones Combs. „Product Performance and Consumer Satisfaction: A New Concept”. — Journal of Marketing Research,April 1976, p. 25—33.

25См.: Everett M. Rogers. „Diffusion of Innovation”". N. Y., „Free Press”, 1962.

26См.: James Coleman, Elihu Katz and Herbert Menzel. The „Diffusion of an Innovation Among Physicians”. — Sociometry,December 1957, p. 253—270.

27См.: J. Bohlen and G. Beal. „How Farm People Accept New Ideas”. Special Report No.15. Ames: Iowa State College Agricultural Extension Service, November 1955.

28См.: Elihu Katz and Paul F. Lazarsfeld. „Personal Influence”. N. Y., „Free Press”, 1955, p. 234.

Глава 6. Рынок предприятий

и поведение покупателей от имени предприятий

1Часть материала взята из: „The College Caterers are Dropping Out”. — Business Week,April 23, 1979, p. 36—37.

2Frederick E. Webster, Jr. and Yoram Wind. „Organizational Buying Behavior”. Englewood Cliffs, N.J:, „Prentice-Hall”, 1972, p. 2.

3Patrick J. Robinson, Charles W. Paris and Yoram Wind. „Industrial Buying and Creative Marketing”. Boston, „Allyn &Bacon", 1967.

4Webster and Wind. Op. cit., p. 6.

5Ibid., p. 78—80.

6См.: Murray Harding. „Who Really Makes the Purchasing Decision?” — Industrial Marketing,September 1966, p. 76. Дальнейшее развитие эта точка зрения получила в работе: Ernest Dichter. «Industrial Buying is Based on Same „Only Human” Emotional Factors that Motivate Consumer Market's Housewife». — Industrial Marketing,February 1973, p. 14—16.

7Webster and Wind. Op. cit, p. 33—37.

8Robinson, Faris and Wind. Op. cit., p. 14.

9Albert W. Frey. „Marketing Handbook”, 2d ed. N.V., „Ronald Pres”, 1965, p. 21.

10См.: Leonard Groeneveld. „The Implications of Blanket Contracting for Industrial Purchasing and Marketing”. — Journal of Purchasing,November 1972, p. 51—58; H. Lee Mathews, David T. Wilson and Klaus Backhaus. „ Selling to the Computer Assisted Buyer”. — Industrial Marketing Management,6, 1977, p. 307—315.

11См.: Stanley E. Cohen. „Looking in the U.S. Government Market”. — Industrial Marketing,September 1964, p. 129—138.

12См. „Out of the Maze”. — Sales and Marketing Management,April 9, 1979.

Глава 7. Сегментирование рынка,

выбор целевых сегментов и позиционирование товара.

1Написано автором на основе: „Coke's Big Marketing Blitz”. — Business Week,May 30, 1983, p. 58—64.

2cm. „R.J. Reynolds Stops a Slide in Market Share”. — Business Week,January 26, 1976, p. 92.

3cm. „Can the Baby Toy Market be Segmented 12 Ways?” — Business Week,February 14, 1977, p. 62.

4См.: Joseph T. Plummer. „Life Style Patterns: New Constraint for Mass Communications Research”. — Journal of Broadcasting,Winter 1971/72, p. 79—89.

5Цитируется по: Franklin B. Evans. „Psychological and Objective Factors in the Prediction of Brand Choke; Ford Versus Chevrolet”. — Journal of Business,October 1959, p. 340—369.

6Ralph Westfall. „Psychological Factors in Predicting Product Choice”. — Journal of Marketing,April 1962, p. 34—40.

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